.cop{max-width:860px;margin:0 auto;min-height:100dvh;display:flex;flex-direction:column;padding:0 16px}.cop-topo{display:flex;justify-content:space-between;align-items:center;gap:12px;flex-wrap:wrap;padding:16px 0;border-bottom:1px solid var(--border)}.cop-titulo{font-weight:600;font-size:18px}.cop-sub{color:var(--ink-soft);font-size:14px}.cop-link{background:none;border:0;padding:0;color:var(--brand-text);cursor:pointer;font:inherit;text-decoration:underline}.cop-acoes{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.cop-acoes select{font:inherit;font-size:14px;padding:7px 8px;border:1px solid var(--border-strong);border-radius:8px;background:var(--surface);color:var(--ink)}.cop-chat{flex:1;display:flex;flex-direction:column;gap:10px;padding:18px 0}.cop-vazio{color:var(--ink-soft);font-size:16px}.cop-msg{max-width:85%;padding:12px 14px;border-radius:var(--radius);white-space:pre-wrap;line-height:1.55;font-size:16px}.cop-eu{align-self:flex-end;background:var(--brand-soft);border:1px solid var(--brand-line)}.cop-copiloto{align-self:flex-start;background:var(--surface);border:1px solid var(--border)}.cop-erro{align-self:flex-start;background:var(--gap-soft);border:1px solid var(--gap-line);color:var(--gap)}.cop-pensando{color:var(--ink-soft)}.cop-form{position:sticky;bottom:0;display:flex;gap:8px;padding:12px 0;background:var(--bg)}.cop-form textarea{flex:1;min-height:52px;resize:vertical;font:inherit;font-size:16px;padding:10px 12px;border:1px solid var(--border-strong);border-radius:10px;background:var(--surface);color:var(--ink)}.cop-enviar{align-self:stretch}.cop-aviso{color:var(--ink-faint);font-size:13px;margin:0 0 16px}.cop-menu{display:grid;gap:14px;padding:28px 0;max-width:560px}.cop-menu h1{font-size:24px;margin:0 0 6px}.cop-opcao{display:flex;align-items:center;gap:16px;text-align:left;font:inherit;font-size:17px;padding:18px 20px;border:1px solid var(--border-strong);border-radius:var(--radius);background:var(--surface);color:var(--ink);cursor:pointer;box-shadow:var(--shadow-sm)}.cop-opcao:hover:not(:disabled){border-color:var(--brand)}.cop-opcao:focus-visible{outline:3px solid var(--ring);outline-offset:2px}.cop-opcao:disabled{cursor:default;opacity:.65}.cop-num{flex:none;display:grid;place-items:center;width:40px;height:40px;border-radius:50%;background:var(--brand-soft);color:var(--brand-text);font-weight:600;font-size:18px}.cop-desc{display:block;color:var(--ink-soft);font-size:15px;margin-top:2px}.cop-selo{margin-left:auto;flex:none;font-size:12px;font-weight:500;padding:3px 8px;border-radius:999px;background:var(--warn-soft);color:var(--warn);border:1px solid var(--warn-line)}.cop-largo{max-width:1200px}.cop-contrato{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:20px;align-items:start}.cop-conversa{display:flex;flex-direction:column;min-height:calc(100dvh - 90px)}.cop-cartao{align-self:flex-start;max-width:85%;background:var(--warn-soft);border:1px solid var(--warn-line);border-radius:var(--radius);padding:14px 16px;display:grid;gap:8px;font-size:16px}.cop-cartao-titulo{font-weight:600}.cop-cartao-item{display:flex;justify-content:space-between;gap:12px;align-items:baseline}.cop-confere{justify-self:start}.cop-edicao{display:flex;gap:8px;align-items:end;flex-wrap:wrap}.cop-edicao label{display:grid;gap:4px;font-size:15px}.cop-edicao input{font:inherit;font-size:16px;padding:8px 10px;border:1px solid var(--border-strong);border-radius:8px}.cop-opcoes{display:flex;flex-wrap:wrap;gap:8px;align-self:flex-start}.cop-opcoes .btn{font-size:16px;padding:10px 16px}.cop-nao-sei{opacity:.8}.cop-aviso-equipe{align-self:stretch;background:var(--brand-soft);border:1px solid var(--brand-line);border-radius:var(--radius);padding:12px 14px;font-size:16px}.cop-documento{display:flex;gap:8px;align-items:end;flex-wrap:wrap;padding-top:8px}.cop-documento label{display:grid;gap:4px;font-size:14px;color:var(--ink-soft)}.cop-documento select{font:inherit;font-size:16px;padding:8px;border:1px solid var(--border-strong);border-radius:8px;background:var(--surface);color:var(--ink)}.cop-ficha{position:sticky;top:12px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:16px;max-height:calc(100dvh - 40px);overflow:auto;font-size:15px}.cop-ficha-titulo{font-weight:600;font-size:17px}.cop-ficha-faltam{color:var(--ink-soft);margin:4px 0 12px}.cop-ficha-grupo{margin-top:12px}.cop-ficha-sub{font-weight:600;margin-bottom:4px}.cop-ficha ul{list-style:none;padding:0;margin:0;display:grid;gap:4px}.cop-marca{display:inline-block;width:1.2em}.cop-continuar{justify-self:start;font-size:16px}.cop-so-celular{display:none}@media(max-width:860px){.cop-contrato{grid-template-columns:1fr}.cop-so-celular{display:inline-flex}.cop-ficha{display:none;position:fixed;inset:70px 12px 12px;z-index:10;max-height:none;box-shadow:var(--shadow)}.cop-ficha-aberta{display:block}}.cop .btn,.cop .cop-link{font-size:16px}.cop .btn{padding:10px 16px}.cop-ficha,.cop-edicao label,.cop-documento label{font-size:16px}.cop-fechar-ficha{margin-bottom:8px}